Accessibility Statement

Last updated: February 2026

Our commitment

Discernment is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Standards

This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

As a service operating in the Netherlands and serving EU clients, we also follow:

  • EN 301 549: The European standard for digital accessibility
  • Digitoegankelijk: Dutch government accessibility requirements
  • European Accessibility Act: Applicable requirements effective June 2025

Measures we take

We have taken the following measures to ensure accessibility:

  • Include accessibility as a requirement in our design and development process
  • Use semantic HTML to ensure content structure is clear
  • Provide sufficient colour contrast for text and interactive elements
  • Ensure all functionality is accessible via keyboard
  • Provide skip navigation links for screen reader users
  • Include text alternatives for non-text content
  • Ensure forms have proper labels and error messages
  • Support browser zoom up to 200% without loss of content
  • Provide visible focus indicators for interactive elements
  • Avoid content that flashes more than three times per second

Conformance status

We believe this website is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content may not fully conform to the accessibility standard.

Known limitations

Despite our efforts, some content may have accessibility limitations. Known issues include:

  • Contact form: The form does not yet provide comprehensive error messages for all validation states. We are working to improve this.
  • Third-party content: Some embedded content from third parties may not meet accessibility standards. Where possible, we provide accessible alternatives.

We are actively working to address these issues and welcome feedback on accessibility barriers you encounter.

Feedback

We welcome your feedback on the accessibility of this website. Please let us know if you encounter accessibility barriers:

We aim to respond to accessibility feedback within 5 business days.

Compatibility

This website is designed to be compatible with:

  • Recent versions of major browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers including NVDA, JAWS, and VoiceOver
  • Browser zoom functionality up to 200%
  • High contrast modes and custom colour schemes

The website may not display correctly in Internet Explorer 11 and earlier versions.

Technical specifications

Accessibility of this website relies on the following technologies:

  • HTML5
  • WAI-ARIA
  • CSS
  • JavaScript (progressive enhancement)

These technologies are relied upon for conformance with the accessibility standards used.

Assessment approach

We assess accessibility through:

  • Self-evaluation using automated testing tools
  • Manual testing with keyboard navigation
  • Testing with screen readers
  • Review against WCAG 2.1 success criteria

Enforcement

If you are not satisfied with our response to your feedback, you may contact the Dutch national accessibility authority:

Logius - Digitoegankelijk
digitoegankelijk.nl

Updates

This statement was last updated in February 2026. We review and update this statement regularly, particularly when significant changes are made to the website.